Frequent Asked Questions

December 4, 2020

Bride and groom kiss through purple and green plant

Tonight I have compiled a list of questions we get most frequently into one blog post for convenience.

Q: Will we get every image from our session? 
No, there are duplicates,  blinks, weird faces, photobombs, and other things that we deem not up to the quality of work that we strive so very hard to give our clients. We cull through your images and will present you with all of the images that fit our standards. You will choose your products from the presented photos during our reveal session.

Q: Can we get the RAW images?
We do not give you the raw images. Let us explain. RAW images are unprocessed, unedited, they lack contrast, compression, and the timeless style that we strive to uphold for our brand. After all, that’s one of the many reasons our clients choose Forever Love Studios for their family photography sessions or to capture their Georgia Wedding Photographs. They also require special programs in order to even open them. These are not .jpeg files that can be opened and looked at using any photo viewer.

Q: Do you take credit cards or offer payment plans? 
Absolutely! We accept all credit cards with no processing fee to you. We also accept cash and checks. If needed we do offer all of our clients both portrait sessions and wedding clients payment plans. Wedding clients must have their payment plan paid within 2 weeks prior to their wedding. Portrait sessions 25% is required prior to the session, the remainder can be split over up to 6 months. However, products will not be delivered until the final payment is processed.

Q: How long does it take to receive my prints, products, or heirloom album after purchase? 
Standard prints, Fine-art Prints, Acrylic, and Metal prints are all delivered within 2 weeks. Museum-quality canvases take up to 6 weeks to deliver depending on the finishes that are chosen during our reveal session. Heirloom albums can take 4 weeks which includes the design and approval process, followed by the production and shipping.

Q: Where are you located and do you travel? 
We are based in the heart of West Georgia, in Douglasville. We travel to any and everywhere. $50 travel fee for any location outside of the 50-mile radius of Atlanta, Georgia. For all-out of state and international sessions, travel & lodging fees apply.

Q: Are you licensed and insured? 
Yes, we have all Federal and Local licenses, along with many local permits to shoot at various parks throughout the state of Georgia.
We carry Liability Insurance and can provide a copy for any vendor who requests it.

 

 

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photography by ella hall + design by the buffalo collective + Powered by Showit

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